Why we know what holds up
Our technicians spend their weeks inside other people's copiers. They know which finishers jam by the second year, which models are still easy to get parts for and which makers have stopped supporting a line. That is the reason you can ask us what to buy and get a straight answer.
We are not tied to a maker. The question we start from is what suits your pages, your paper and the corner of the office the machine is going into.
Three ways to get a machine
| Route | Suits | Worth knowing |
|---|---|---|
| New | Offices that print heavily, want current security and scanning features, or want the longest run ahead of them. | Delivered, installed and connected. See new and A3 photocopiers for more. |
| Second hand | A small firm, a trades office, a site office or anyone wanting a proper commercial machine without a big outlay. | Serviced and tested before it leaves us, with the meter reading recorded and told to you. |
| Refurbished | Buyers who want a used machine that has had its worn parts replaced. | Sits between new and second hand. Reconditioned and ex demo machines are explained on their own page. |
Machines are commercial, A3 floor standing and desktop copiers, A4 multifunctions, workgroup printers, wide format plotters and label printers. We do not sell home inkjets and would not point a business at one.
The makers are the ones we repair every week: Toshiba, Kyocera, Canon, Ricoh, HP, Fujifilm, Konica Minolta, Sharp, Brother and Epson workgroup models.
What we ask you on the phone
About the work
Nobody needs a catalogue to start. We ask a handful of plain questions, and you answer what you can.
- Copy, print, scan, or all three?
- Roughly how many pages a month, and does it spike at tax time or end of term?
- Colour, and for what? A builder's quote needs it less than a real estate window card.
- Paper sizes, heavy stock, labels, envelopes.
About the building and the people
We fill the gaps from experience. What comes back is a recommendation for your office, not a catalogue page.
- How many staff use it, and where will it sit?
- Scan to email, scan to folder, secure print or card release?
- What are you using now, and what annoys you about it?
- Own it, or spread the cost?
A machine for the kind of business you run
A medical or allied health room wants reliable scanning, privacy and a machine that sits quietly in a hallway. A real estate office wants colour and fast scan to email. Builders and engineers on the coast want A3, and often a plotter for plans. A school office wants a machine that survives the last week of term. An accountant wants speed and secure print. A cafe wants something tough in black and white.
We have fitted machines to all of them. The right choice is rarely the biggest one on the price list.
Fitting the machine into the room
A floor standing copier with a finisher is a big piece of furniture. It wants a clear metre or so in front for the drawers and a power point that is not shared with a kettle. A network point close by saves cable across a walkway. We have walked into offices where the delivery was fine and the position was the problem, so we ask about the room before we recommend a size.
Smaller desktop A3 machines are easier. They suit a front office, a site shed with a proper power supply or a corner of an accounts room, and they still do the scanning and print jobs most small firms need.
Toner, drums and what the machine costs to feed
The purchase is a part of the cost. Toner, drums and the odd roller are the rest, and they differ a lot between models. We tell you what a machine uses so you can work the figure out for your own volume. If a cheap unit eats expensive cartridges, you hear it before you buy.
Prices, stock and what we leave off the website
There is no price list here and no stock list. Stock turns over, and a list that was right on Monday is wrong by Friday. What a machine costs depends on the model, its condition, the service arrangement and how you want to pay. Ring with what you need, and we say what is available and give you a quote.
That quote carries no obligation. Take it, show your accountant, compare it with someone else's, come back or do not. Nobody from here rings you ten times for an answer.
Paying for it
Buy it outright if you want to own it. Hire it for a short project, rent it, or lease it, which spreads the cost and can bundle servicing into one arrangement. Finance is available on commercial machines. Our page on photocopier hire, rental, lease and finance explains each, and what to ask before you sign.
Reading two quotes side by side
Do not stop at the bottom line. Look at the machine, its speed and what paper it handles. Look at what is included: delivery, installation, a first supply of toner, a staff walk through. Ask what it costs to run, in toner and drums per page. And ask who services it, and how soon they turn up. A low price that leaves service to somebody else is not low.
Send us a quote from anyone and we say what we think of it, honestly, even when that means telling you to take theirs.
Warranted, in plain terms
The machines we sell are warranted. We explain what is covered on the phone before you decide, and the answer you hear then is the answer you get later. Anything that matters to you, ask it before you buy.
Afterwards
The people who sold you the machine are the people who fix it. Our technicians are certified and experienced, repair on site with the common spares in the van, and 98% of jobs are finished on the first visit. A repeat of the same fault is fixed again at no charge. Our photocopier repairs and commercial printer repairs pages say more.
Many sales start with a service call. A technician is replacing a roller on a machine that has had three repairs this year and the office manager asks what to do next. We have the history, so we can say whether another repair is sensible.
What happens to the old machine
If a new machine is replacing an old one, we buy used photocopiers and collect them, and the value can go towards the new one. A machine that is only moving rooms or buildings is a relocation job instead.
Delivery coverage
We sell and deliver from Caloundra, Kawana and Mooloolaba through Maroochydore, Buderim, Sippy Downs, Coolum and Noosa, out to Tewantin and Cooroy, up the Blackall Range to Maleny, across to the Glass House Mountains and Kilcoy, and north to Gympie, Tin Can Bay and Rainbow Beach. If your suburb is not on the list, ring.
The second callout
The first repair is the cheap one
Most of the bad invoices we hear about are the second and third visits. Someone came, swapped a part, left. The fault was back by Thursday. Nobody found the cause, so nobody fixed it.
About 98% of our repairs are done on the first visit. When the odd one is not, the second visit costs you nothing.
- Find it once. The cause, not the nearest part.
- Say so honestly. If a visit does not finish the job, you hear it from us.
- Come back free. Same fault, no charge.
More for Sunshine Coast offices
New and A3 photocopiersNew A3 copiers, delivered, set up and serviced by us.
Used photocopiersUsed photocopiers and office printers, tested and looked after.
Refurbished photocopiersWhat refurbished should mean, and what we do to a machine.
How to choose a photocopierWhat to ask before you spend a cent on a copier.
Photocopier hire, rental and leaseFour ways to pay for a commercial copier, set out in plain words, with what to ask before you sign.Installation and setupDelivered, networked, scan tested and shown to staff.We buy your copierSelling a commercial copier or printer? Ring us first.Buy, sell and lease
Buy, sell and lease commercial copiers on the Sunshine Coast
We also sell new and second hand commercial copiers and buy used ones. Same team, same technicians.
Some recent callouts
What people ask when they ring
Do you sell photocopiers on the Sunshine Coast?
Yes. New, second hand and refurbished commercial copiers and multifunctions, delivered and installed across the region.
Can I see prices online?
No. We do not publish prices or stock. Phone with what you need and we give you a no obligation quote.
Do you sell home printers?
No. Our machines are commercial, for offices and workgroups.
Can I pay monthly?
Hire, rent, lease and finance are available on commercial machines. We go through each on the phone.
Who looks after the machine once it is installed?
The same technicians who repair machines around the Sunshine Coast, at your premises.
Are the machines warranted?
Yes. We explain what is covered when you phone, before you decide.
Do you take my old copier?
We buy used commercial copiers and collect them. The value can go towards the new machine.
I do not know which brand I want.
That is fine. Tell us pages, paper sizes and features and we recommend something that fits.
How long until the machine arrives?
It depends on the machine and what we have. We say on the phone and do not promise a date we cannot keep.
Can I look at a machine before I commit?
Ask us. We say what can be arranged for the model you are considering.
Will you look at a quote from another supplier?
Yes. Send it and we tell you what we think.
Will it be set up on our network?
Yes. We connect it, test scanning and printing from your computers and show your staff the settings they will use.
